Our Commitment to Web Accessibility

Home Heat Problems is committed to providing a fully accessible website experience for all users of all abilities, including those who rely on assistive technologies like screen readers, screen enlargement software, and alternative keyboard input devices to navigate the web.

Ongoing Efforts to Ensure Accessibility

We follow the Web Content Accessibility Guidelines (WCAG) version 2.1 as our guiding principle for determining accessibility. These internationally agreed-upon standards cover various recommendations and best practices for making content useable. As we add new pages and functionality to our website, all designs, code, and content entry practices are checked against these standards.

Website accessibility is an ongoing process. We continually test content and features for WCAG 2.1 Level AA compliance and remediate any issues to ensure we meet or exceed the standards. Our testing procedures use industry-standard tools such as the Accessibility Checker WordPress Plugin, color contrast analyzers, keyboard-only navigation techniques, and Flesch-Kincaid readability tests.

Accessibility Features On Our Website

The following is a list of items we have included in our website to improve its accessibility:

  • Text to Speech

Where We’re Improving

In our efforts to bring our website up to standard, we are targeting the following areas:

  • Dynamic Type
  • Display Customization

This is part of our broader effort to make everyone’s experience at homeheatproblems.com a welcoming and enjoyable one. Please note that while we make every effort to provide information accessible for all users, we cannot guarantee the accessibility of third-party websites to which we may link.

Accessibility Support Contact

We welcome comments, questions, and feedback on our website. If you use assistive technologies and have difficulty using our website, please email k.chad.peterson@gmail.com or call us at (541)550-6633. We will do our best to assist you and resolve issues.